Oct 05

Sales Manager – Cape Town

Effective from 11 January 2019

Remuneration according to qualifications, skills and experience.  Generous commission incentive offered.  Petrol allowance.  Health insurance for own account.

Job Specification:
The Care Co is an ingredients importer and supplier to a South African and African personal care and cosmetic customer base.  We pride ourselves on our technical and our marketing expertise, as well as our knowledge of international markets.

The incumbent position is to develop the personal care and cosmetic market in the Cape Region.   This involves the willingness and ability to develop customers from small entrepreneurs to large corporate manufacturers and retailers.

The candidate must be willing to travel in the Cape Region and to Johannesburg once a month.   She must be a team player and valuable contributor to the team, highly organised and responsible, as well as a leader in the making.  She must be willing to manage stock, supply chain and our outsourced warehousing.

The following minimum qualifications will be considered:

  • A tertiary technical qualification in related field
  • Minimum of 3 years sales experience and proof of success
  • Emotionally mature approach and an excellent fit to company culture
  • Coschem diploma in addition to qualifications is preferable
  • Marketing Certificate preferable
  • Car and drivers licence
  • High proficiency in word, excel, powerpoint, social media

Position is based in our Green Point office, Cape Town.

Interested candidates will be furnished with more details if short-listed.

Please email your CV together with a motivational paragraph to info@careco.co.za

 

Permanent link to this article: http://www.coschem.co.za/2018/10/05/sales-manager-cape-town/

Sep 17

Business Development Manager

Role: Business Development Manager

  • Leading the growth of our personal care business in Sub-Saharan Africa.
  • This position will report directly into the Regional Business Director
  • Location : Johannesburg, Cape Town or Durban

Essential Job Functions

  • Realize growth targets in the existing South African market through managing and relationship building with customers and market channel partners
  • Understand market and customer unmet needs and translate into growth opportunities
  • Provide sales/technical presentations to main targeted companies and distributor’s sales teams
  • Identify new business opportunities in the Sub-Saharan region and develop a plan for implementation
  • Participation in trade shows, conferences and local industry association to develop brand awareness
  • Develop on-going market intelligence and research and keep abreast of the market and its competition
    Skills, Qualifications, Experience, Requirements
  • Minimum a Bachelor degree in Chemistry, Biochemistry or related discipline
  • Minimum 5 years of sales experience in the personal care market with demonstrated track record.
  • Problem-solving skills, ability to work independently.
  • Strong negotiation skills, understanding of value selling.
  • Interpersonal skills and ability to work with people at different levels.
  • Strong desire to acquire new technical knowledge and learn new things.
  • Adaptability to various cultures.
  • Results oriented with a drive to succeed
  • Valid car driver’s license is essential.
  • Willingness and ability to travel ~30% abroad with a highly flexible schedule.
  • Excellent written and spoken English skills (French is surplus)Our offer
  • Become part of a market leading personal care ingredients company
  • Excellent growth opportunities in a dynamic market and growing organization
  • Attractive compensation package
  • Opportunities to self-develop

Application letters with CV should be send to Sharmla.Govender@lubrizol.com

Learn more: www.lubrizol.com/personal-care

 

About Lubrizol Personal and Home Care
We develop, manufacture and market a broad range of specialty chemicals for skin care, hair care, bath and shower, dish care, surface care and fabric care. Our innovative ingredients and additives modify physical properties, enhance functional performance and deliver aesthetic benefits to drive key consumer product claims. Furthermore, with Active Organics’ botanical extracts and Lipotec’s peptide-based active cosmetic ingredients, we have strategically expanded our product portfolio and continue to build upon our current capabilities, formulations expertise and global manufacturing footprint to take innovation to the next level. We partner closely with our customers to create winning brands – through our commitment to market intimacy, knowledgeable people, technical expertise and essential, market-driving solutions. Our primary focus is on the needs and demands of our customers and consumers on a global basis. We are persistently committed to “accessible innovation” that directly addresses the market trends and to providing you with powerful, proven solutions so you can Formulate With Confidence™.

About The Lubrizol Corporation
The Lubrizol Corporation, a Berkshire Hathaway company, is a market-driven global company that combines complex, specialty chemicals to optimize the quality, performance and value of customers’ products while reducing their environmental impact. It is a leader at combining market insights with chemistry and application capabilities to deliver valuable solutions to customers in the global transportation, industrial and consumer markets. Lubrizol improves lives by acting as an essential partner in our customers’ success, delivering efficiency, reliability or wellness to their end users. Technologies include lubricant additives for engine oils, driveline and other transportation-related fluids, industrial lubricants, as well as additives for gasoline and diesel fuel. In addition, Lubrizol makes ingredients and additives for home care, personal care and skin care products and specialty materials encompassing polymer and coatings technologies, along with polymer-based pharmaceutical and medical device solutions. Lubrizol is already present in South Africa with a manufacturing site in Durban.

With headquarters in Wickliffe, Ohio, Lubrizol owns and operates manufacturing facilities in 17 countries, as well as sales and technical offices around the world. Founded in 1928, Lubrizol has approximately 8,700 employees worldwide. Revenues for 2017 were $6.3 billion. For more information, visit Lubrizol.com.

Permanent link to this article: http://www.coschem.co.za/2018/09/17/business-development-manager/

Sep 12

Cosmetic and Skincare – Research and Development Manager (JHB)

Cost to company R40 000 to R50 000 per month – depending on experience

A fantastic opportunity has opened for an ambitious Research and Development manager to join the fast-growing team at our leading beauty business, helping to drive growth at an exciting and busy time.

We are looking for a confident, motivated, hardworking, engaging and dedicated individual with a ‘can do’ attitude. You will be instrumental in working with the senior management team specialising in bespoke product development and formulation, significantly contributing to commercial targets and planning processes.

Working with premium brands and developing high quality products, we live and breathe innovation, new technology and are at the forefront of our industry.

Key Responsibilities

New Product Development

  • Working with the commercial team on NPD briefs taking from concept through to launch
  • Working with customers on briefs, technologies, textures and innovations
  • Oversee and co-ordinate the research and development of new products as per request.
  • Development for formulas through stability, micro and compatibility testing
  • Issues formulae, method of manufacture and finished product specification of all approved products within 72 hours of formula submission being approved by customer.
  • Compilation of product dossiers on final project approval to include all technical data on raw materials researched and used, all development formulae, the final approved formulation, the product costing, the ingredient listing, the master batch manufacturing record and any other relevant notes pertaining to the project.
  • Responsible for researching and developing new products per quarter to add to general formulation database.
  • Present new ideas and ‘blue sky’ formulations to new and existing customers
  • Keeping up to date on trends and attending cosmetic seminars and events
  • Pushes the boundaries to live and breathe innovation

General Management

  • Acting as duty chemist across the factory during manufacturing process being a trouble shooter and solution focused
  • Manages the development of team by ensuring that project tasks are in line with each member’s key competency areas and interests when possible.
  • Keeps development team well informed of changes within the organization and general corporate news.
  • Keeps project manager well informed of status of development effort and serves as liaison between development staff and project manager.
  • Ensures technical team owns the development lifecycle and is responsible for managing technical risks throughout the project
  • Communicates and enforces coding standards and reviews performance of developers and administrative members.
  • Resolves and/or escalates issues in a timely fashion.
  • Manages technical resources within budget and project schedule.
  • Keeps track of lessons learned and shares those lessons with team members.
  • Manages client interaction and expectations regarding development efforts.
  • Develops lasting relationships with client personnel that foster client ties.
  • Communicates effectively with CRM (customer facing team) to identify needs and evaluate alternative technical solutions.
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
  • Builds a knowledge base of each client’s business, systems and objectives.
  • Suggests areas for improvement in internal processes along with possible solutions.
  • Leads or partake in internal teams/task forces.
  • Reviews the status reports of team members and addresses issues as appropriate.
  • Complies with and helps to enforce standard policies and procedures.
  • Manage the generation and preservation of Company Intellectual Property, including archiving/storage of designs, documentation of know-how, and general maintenance of the company’s IP portfolio.
  • Provide product support and other technical support to operational functions in the most efficient manner for all concerned
  • Establish critical path schedule with timelines in conjunction with project coordinator.
  • Initiates stability and compatibility testing of all new products as well as existing products when necessary

KEY COMPETENCIES REQUIRED:

  • Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Commercial acumen – apply commercial intelligence to formulations and genera operation of the lab
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Organisation & Communication – Excellent organisation and communication skills
  • Motivated – Ability to be self-motivated and work as part of a team
  • Creativity: Natural flare for product development and innovation
  • Interest – Natural and organics

 

MINIMUM QUALIFICATIONS REQUIRED: 

  • Proven experience in formulating in the skin care, personal care and colour cosmetics sector
  • Educational requirements include a high school diploma, and BSc or National Diploma in Chemistry or equivalent experiential training/experience.
  • Coschem Diploma will be an added advantage.
  • At least 5 or more years’ experience in Toiletries/Cosmetic in R&D environment
  • The company may administer dexterity or academic tests to ensure the applicant will be able to perform duties efficiently. Required skills can include the ability to sort, test, disassemble and reassemble products or goods.

Company location: Midrand Johannesburg

Email resumes to: Cosmeticsvacancies@gmail.com

Permanent link to this article: http://www.coschem.co.za/2018/09/12/cosmetic-and-skincare-research-and-development-manager-jhb/

Aug 16

Customer Service – Export Controller – JHB

Customer Service – Export Controller – JHB

Communicating With Customers
As the most frequent point of contact between a customer and Croda, to ensure that Customer orders are promptly and efficiently processed through to fulfilment in accordance, as far as possible, with the customer’s requests

Co-ordinating the activities of all departments (Supply Chain, Accounts, Sales, Warehouse and Transport) involved in the order fulfilment process

Ensuring the order is accurately entered in the SAP system/relevant IT business system and progressed

Providing timely and accurate information about the order to the customer

Checking product availability and liaising with factories to ensure fulfilment of the order on the customer’s required delivery date

Creatively identifying possible solutions in the event of insufficient product availability

Ensuring compliance with Croda’s credit control policy
Promptly, firmly but politely informing customers of any credit or account issues that are preventing acceptance or progression of an order

Keeping customers informed of any changes in the timing of their orders due to production or other problems

Helping to reduce slow moving stock and working capital by regularly reviewing concessionable stock and offering this stock to suitable customers

Helping to maximise revenue collection by regularly reviewing blocked and out-standing orders

Supporting improvement of the order fulfilment process by raising issues and contributing suggestions at Team and Department meetings

Promptly dealing with any complaints a customer may raise
A primary duty for the Export Controller would be that they work as customer service representative in the exporting industry they will be required to communicate with customers telephonically and by email.

During these communications, they will be required to address requests, questions and concerns, making every attempt to resolve the customer’s needs as fully and quickly as possible.
Typical communications may include customers calling to place an order or checking on the status of an existing order, preparing delivery for items.
They are required to handle these contacts in a friendly manner while maintaining professionalism at all times.

Arranging Product Shipments
The successful candidate will need to assist customers with the order process and provide the most current shipping status on existing orders.

They are to communicate with shipping companies regarding estimated delivery times, causes for delays, the tracking of orders and updating of customers.

They are required to know export documentation when preparing customer orders which include and are not limited to the following: Quotations / Proforma Invoices / Commercial Invoices / Packing List, Letter of Credits (Accepting these reviewing and requesting amendments when necessary) these are a few mentioned however are not limited.

Documentation can either be system generated or manually done depending on the requirements of the export order.

Attention to detail is highly required and is not negotiable to the role, therefore the successful candidate will need to ensure they are quite particular in there job.

Resolving Customer Grievances
Another primary duty will be to maintain customer loyalty and confidence in Croda.

They are required to demonstrate the ability to multitask and be able to maintain composure and professionalism at all times. This skill is particularly important when faced with an angry or challenging customer. Successfully engaging customers by ensuring their issue will be resolved as completely and quickly as possible often helps retain loyalty and prevent the customer from going elsewhere for products and services. It is preferred that they are able to handle issues on the first point of contact with a customer. But if further investigation is necessary, they are required to keep customers updated on the status of an issue until the problem is resolved.

Requirements:
Grade 12 and export qualification
Related customer service and export knowledge and experience is a must
Attention to detail
Export documentation knowledge and experience
Outgoing bubbly personality who will add value to the team
Dynamic, efficient, team player
SAP and Pastel is an advantage – or exposure to Syspro system

Type: permanent role with a strict 3 month probation period

Salary Expectation confirmed: TBC in interview or upon receipt of successful candidates Additional benefits: Medical aid (Discovery Health 50% contribution both parties), pension (10% employer, 7.5% employee)

Computer literate: Intermediate/Advanced level in MS Outlook, Word and Excel

Accounting Package: SAP ECC6 and Pastel Partner V17 (ideally we would prefer if they have past experience on SAP and Pastel, but is not essential as training will be provided) (The Pastel Partner will be used for one of the other sectors of our business, this programme is used possibly +/- 5 times a month so limited time is spent on this programme)

Experience: 4 – 8 years. Age bracket of 25 – 40 years. Must have prior experience in this type of position.
Availability: ASAP preferably but if we have the right candidate we are willing to wait for them to work their notice period.

Interested partied to send their cvs to carmen.herbert@croda.com

Permanent link to this article: http://www.coschem.co.za/2018/08/16/customer-service-export-controller-jhb/